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ABOUT US


FlowerShopping.com is a full service florist that has specialized in nation wide delivery since 1910. We are family owned and operated, and are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let FlowerShopping.com be your first choice for flowers.

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All across the U.S.A.

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Our shop is open 24 hours a day, 7 days a week and 365 days a year

To help assure on-time delivery during the busy holiday season, place your order at least one day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

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We specialize in the following services:
  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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If you have any questions or need more information, please contact us or call us directly at (888)445-8828. We're always here to serve you and make your flower-sending experience a pleasure.

www.FlowerShopping.com
27702 Crown Valley Pkwy #D-4-199
Ladera Ranch, CA 92694

FlowerShopping.com

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After placing your order, if you find it necessary to make any changes to your order, please visit our Contact Us page and fill out the appropriate form for the change you need to make. Because every order is immediately processed when it is placed it is very important that you please submit any changes as soon after placing your order as possible. In the unlikely event your change cannot be applied to your order due to the extremely high order volume we will notify you via email, so please be sure to include your email address when you submit your request.

A handling and delivery fee of 16.95 will be added to each order, for each address.

U.S. orders must be received before 3:30 p.m. in the recipients time zone Monday thru Friday to assure same-day delivery. Orders must be placed before 1:00 pm PST on Saturdays to assure same-day delivery. Orders received after these cut off times will be delivered the following day only after we have made every effort to provide same day service for you.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. If you have a specific delivery time you'd like to request, simply type it into the "special instructions" box during checkout.

We do provide Sunday delivery if you place your order before 10:00 PST on Saturday. On orders placed for Sunday delivery after this cut off time we will make every effort to still have your delivery made on Sunday, but if Sunday delivery is not possible then you order will be delivered the following business day.

Time of delivery to rural route addresses or cemeteries cannot be guaranteed.

Prices shown below product images do not include our shipping and service fees, but may include a handling fee on florist delivered items.

Most products have 3 different price points; many products are available in As Shown, Deluxe, and Premium sizes that you can upgrade to.

Some items increase in price around major holidays. If the price increases for the holiday you will notice the change several weeks before the holiday, if an order is placed for a product before the price increase occurs on our website for delivery on the holiday we will do our best to honor that price for you but under certain circumstances it may be necessary to contact you for either more funds or changes on the order. If the price does not go up then the item does not increase in price for the holidays.

We have a $23.95 minimum for orders placed during non-holiday times. We also have some items on our website that are "Sale" items, denoted by a starburst on the item that sayís "Save $$$", the prices shown for these items are shown at the discounted price.

Due to the increased costs needed to secure and transfer orders, there is an additional relay fee that has been added into the net cost of the products on our website and will be deducted from the product amount to offset these additional costs. This fee will in no way affect the quality, size or quantity of the item you purchase. We apologize for the need to deduct this fee but your order will still be delivered as pictured on our website and handled with professional care.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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How do I place an order?
What if I lost or didn't print my order confirmation?
What happens if the flowers and/or gift container I ordered are unavailable?
When must I buy my gift bouquet to receive same day delivery?
What happens if the recipient isn't there to accept the order?
Can I send flowers to a hospital?
Can I send flowers to a Funeral Home or church?
Can I place an order for international delivery?

How do I place an order?

  1. After selecting the perfect arrangement, click "Add to Cart." Your gift bouquet will be stored in your personal shopping cart, allowing you to browse for more bouquets before sending your flowers.
  2. Once you've completed shopping, simply click "Continue to Checkout." You will be asked to enter your e-mail address at the login screen.
  3. After you log in, we will ask you for the recipient's delivery information. Using this, we will make sure an experienced florist in the recipient's neighborhood arranges your bouquet.
  4. We will securely request your credit card information. (View our Security and Privacy policies to see why this is safe.)
  5. We will ask you to review your order. If you are pleased with the bouquet you've selected, click the "Submit Order" button. Your order will be received and a neighborhood florist will begin work on your arrangement.
  6. We will send a confirmation message to the e-mail address you were asked to give while logging in. Please save this e-mail for future reference.

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What if I lost or didn't print my order confirmation?

We will always send an e-mail message confirming your order. For your convenience, you can also view information on your flower order by visiting the My Account section of our website.

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What happens if the flowers and/or gift container I ordered are unavailable?

Floral substitutions, while rare, are sometimes necessary due to temporary, regional availability issues. Your experienced florist will always maintain the style, theme, and color scheme of your arrangement using fresh flowers of equal value, should a substitution be required. Please see our Substitution Policy for more information.

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When must I buy my gift bouquet to receive same day delivery?

For same day delivery, orders must be received before 2:30 p.m. Monday thru Friday and before 12 Noon on Saturday in the time zone where you are sending the flowers (Excluding Holidays). While We always strives for same day service, orders received after these cut off times may be delivered on the following day only after we have made every effort to provide same day service for you. Please read our Delivery Policies for additional information.

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What happens if the recipient isn't there to accept the order?

Because a neighborhood florist personally delivers all orders, it's never a problem that the recipient may have stepped away during the attempted delivery. If you have any specific instructions for the delivery of your gift bouquet, be sure to enter them into the "Special Delivery Instructions" field during check out. Otherwise, the delivering florist may choose to:

  • Call the recipient to schedule an appropriate delivery time of your gift.
  • Leave a note on the recipient's door asking them to contact the florist to schedule a delivery time.
  • Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance).
  • Leave the gift bouquet with a neighbor, and place a message on the recipient's door referring them to the neighbor who is holding their gift.

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Can I send flowers to a hospital?

We are very experienced at making deliveries to hospitals. Please make sure to include the name of the recipient, hospital name and indicate if the recipient is a patient or an employee and we will take care of the rest.

We will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to deliver into individual rooms. Please note -- many ICU & CCU patients are not permitted to receive flowers. If delivery is not allowed to these units then we will check daily with the hospital and deliver as soon as the patient is moved to a room that allows deliveries.

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Can I send flowers to a Funeral Home or church?

We are also very experienced at making deliveries to funeral homes and churches. Please make sure to include the name of the deceased and the name of the funeral home or church and we will take care of the rest.

If you know the service or viewing times you can add this information to the "Special Delivery Instructions" field during check out but this information is not necessary to make your delivery. We always contact the funeral home or church and verify with them exactly when and where to deliver the flowers.

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Can I place an order for international delivery?

We would be happy to help you send flowers internationally. Please call us direct for assistance with placing your order.

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If your order is being delivered to a Business, Hospital or Funeral Home, please include the name of the location in the recipientís address lines above & please also include any important delivery information for the location. Here are a few examples of information that is helpful for the most common delivery locations:

    Residence
  • Recipient first & last name
  • Delivery address
  • City & state
  • If you have additional information such as zip code or phone number please include this as well, but it is generally not necessary to complete your delivery

    Business
  • Recipient first & last name
  • Business name
  • Business address
  • City & State
  • If you have additional information such as department, floor #, suite #, zip code or phone number please include this as well, but it is generally not necessary to complete your delivery

    Hospital
  • Patient first & last name
  • Hospital name
  • City & State
  • If you have additional information such as the hospital address, room #, zip code or phone number please include this as well, but it is generally not necessary to complete your delivery

    Funeral Home
  • Deceased first & last name
  • Funeral home name
  • City & State
  • If you have additional information such as the funeral home address, zip code or phone number please include this as well, but it is generally not necessary to complete your delivery

    Church
  • Deceased first & last name
  • Church name
  • City & State
  • If you have additional information such as the church address, zip code or phone number please include this as well, but it is generally not necessary to complete your delivery.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Please be advised, during your check out process if you choose to specify "No Substitutions" on your product and there are any difficulties making the product exactly as pictured we will contact you as quickly as we possibly can, but this may delay your delivery.

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Discount will be applied to qualifying items only and will be automatically calculated at check out.

Discount does not apply to taxes, shipping and handling charges or any similar processing charges.

Discount cannot be combined with any other promotional offer nor can it be applied to previous purchases.

Discount is valid on qualifying items only and excludes sale items.

Discount may be modified or withdrawn without prior notice.

Sale pricing and discounts do not apply to orders placed over the phone. Sale pricing and discounts are for orders placed online only.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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