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Missed/Non-Delivery of an Order

Please fill out the form below if you are concerned the recipient did not receive your order. Your order is very important to us and if there was a problem with the delivery of your order, we are concerned about providing the quickest resolution possible to try and make you happy. When filling out the form below, please Advise if you would like to have the order re-scheduled so we can take appropriate action once we have investigated your order. We will respond to your request within 24 hours (excluding Sunday) of receiving your message. Please include your email address below to help expedite your request.


If you are contacting us regarding an issue other than Missed or Non-Delivery, please select the appropriate message form above.